True Tea Company Reviews

True Tea Company has an overall rating of 4.9 based on 110 reviews. Customer feedback on True Tea Company is mixed: True Tea Company reviewers highlight positive aspects like high-quality tea selection, excellent customer service, fast shipping, which strongly appeal to tea enthusiasts, health-conscious consumers, gift shoppers. However, True Tea Company is often criticized for its higher price point, limited international shipping options, occasional stock issues.

4.9/5.0

110 reviews

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All True Tea Company Reviews (110)
MITTENDORF
May 28, 2026
"Lovely smell and easy to drink"
I’ve been really enjoying this tea in the afternoons. It smells lovely while it’s brewing, fresh but not overpowering, and the taste is smooth and clean. There’s no odd bitter aftertaste, which is always a bonus and feels like something that should be avoidable in a good tea anyway. I’d happily buy it again.
theresa1984
May 20, 2026
"I bought some tea as a birthday..."
I bought some tea as a birthday gift, and it seemed to go down really well. The packaging was nice too, so I didn’t really have to do much extra besides maybe add a card. Overall, I’d say it was a good little gift idea.
williamtaylor0307
May 20, 2026
"Quick and genuinely helpful support"
I had a small question about my order and was surprised by how quickly they replied. The message felt friendly and personal, not like some generic copy-and-paste response. They sorted everything out without any hassle, which I really appreciated. Based on this experience, I’d definitely feel good ordering from them again.
MadelynHowell_84
May 19, 2026
"Easy order, though I was a bit confused"
I placed my order quickly and everything went fine. I was a little confused at first because I expected there to be more steps, but it was simple and no fuss.
richardmoulton8953
April 06, 2026
"So many teas to choose from"
I was really pleased with the selection on the site. I love trying new teas and they had loads I hadnt come across before, along with the regular favourites too. It was easy to find what I was looking for, and I ended up adding a few extra bits to my order.
annette_Lawson84
March 18, 2026
"Really solid packaging!!"
The packaging was super secure and everything was packed really well!! Definitely felt like they took care with it.
teresa1985
March 10, 2026
"Wanted to love this ethical tea"
I really like that this tea is sourced responsibly, and that was the main reason I bought it. Unfortunately, I was a bit disappointed with the flavor. It’s nice enough, but I expected something a little richer or more memorable.
hello_rosemary489
January 28, 2026
"Fast delivery, no fuss"
My first thought was: yep, this was easy. I ordered from True Tea Company and the parcel showed up quicker than I expected. Tracking was straightforward enough, everything arrived in good shape, and there were no issues at all. Quick snap judgment: reliable, simple, and I’d order again.
loisholmes3418
January 08, 2026
"Good tea for the price"
I was happy with this tea overall. The flavors are nice, the prices feel fair, and the delivery went smoothly too. For the price, what more can you ask for?? I’d definitely buy it again.
william_Bishop87
December 06, 2025
"Warning: this tea might ruin supermarket tea for you"
Just a heads up for anyone thinking of ordering from True Tea Company: once you open the bags, you’ll probably notice straight away that this isn’t the usual stale supermarket stuff. I ordered a few different teas and they arrived fresh, properly packed, and the smell was the first thing that stood out.

The taste is really clean, and the leaves actually look like good quality tea rather than dusty leftovers. Delivery was smooth too, so no complaints there. Public warning though, if you try these, don’t be surprised if your regular tea suddenly doesn’t cut it anymore. I’ll definitely be ordering again when I run out

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